Put Procedures In Place

By the end of this step, you will have a written procedure.

Written procedures help ensure a pantry runs smoothly. By writing your procedures out, you can more clearly communicate to staff and volunteers how the pantry will run and what their job is within the pantry.


This step is one of the most important steps to ensure the pantry runs efficiently and effectively. Below is a worksheet that should help you layout a basic procedure document that can be formatted to fit your organizationu2019s brand.

Step 1

Start by listing all of the tasks that need to be completed for your pantry to run from beginning to end.u00a0

  • Order food
  • n
  • Pick up and receive food
  • n
  • Stock pantry
  • n
  • Manage guest shopping experiencen
    1. Check in
    2. n
    3. Shop
    4. n
    5. Check out
    6. n
  • n
  • Report
  • n
  • Open/close pantry
  • n
  • Direct and train staff/volunteer
  • n

Once you have the list of tasks that must happen you can start to layout all of the procedures that make each of these tasks happen. The following worksheet will prime you to reflect on each step. Responding to each question will help you ensure you consider all aspects of your pantry to be able to write a concise procedure.

Step 2

Download and fill in all the information on the u201cWriting a procedureu201d worksheet based on your pantry. It will guide you through questions that will outline a written procedure. You do not need to turn a copy in here.

Step 3

Now that you have all of your questions answered, download and fill in the Food Pantry Procedure template to complete your procedure.

As you are completing the template, you may find that you need to rearrange the steps or add or remove steps. It can be helpful to walk through the pantry as you are laying out the steps. You may find you left out important details. It may also be helpful to include other staff or volunteer to fill in the details.

Take your time completing the procedure. Policies and procedures help you delegate! If you are not at your pantry, other staff and volunteers can be trained properly to know exactly what to do.

Scroll to Top